Monday, August 31, 2009

DiGi Prepaid: Promotion SMS dated 1 Sept 2009

from DiGi, sender 2016, 15:28:44 01-09-2009
RM0: Dash for a Home Theater System. Just download the most games to win. Text WIN to 2016. DiGi

from DiGi, sender 2000, 16:01:12 01-09-2009
RM0: Send your Raya greetings using DiGi's BubbleTALK - 50 percent discount, dial * followed by the mobile no. eg *016xxxxxxx

Sunday, August 30, 2009

DiGi Prepaid: Promotion SMS dated 31 August 2009


31 August 2009, from DiGi:
RM0. DiGi Seribu Sejam contest giving away RM1000 cash every hour for 52days. Just reload RM30/above or sign up any DiGi Postpaid plan. From Sep1-Oct22. T&C apply.

My personal point of view:
I never like any "lucky draw" contest, I support DiGi not bcoz of any of their contest. I jz hope DiGi giving better & fare product to the users.

August 13, 2009, theStar Online: "DiGi’s total share of the cellular market in Malaysia is also about 27% with about 7.2 million subscribers." (http://biz.thestar.com.my/news/story.asp?file=/2009/8/13/business/4510020&sec=business).

This PROMOTION: 24 users x 52 days = 1248 lucky users (0.0173% of their total subscribers).
The chances you step on a dog shit by the street is definately higher. :P

Does this PROMOTION bringing you any chances? Will you purposely go to reload jz bcoz of this promotion??
Why not convert it into something which will benefit to all? 独乐乐不如众乐乐。

Super LongLife

DiGi Prepaid: Super LongLife – misleading by DiGi Operator

After launched of DiGi Prepaid RM1 on July 2009, many of users (included DiGi operators) thought Super LongLife still apply to DiGi “Prepaid I Like” (Super FnF, Super SMS, Super Talk & Super LongLife),in fact no more.

If you call DiGi Operator, they’ll advise you to *128#, then choose 4 for Talktime Services, then 3 for Super LongLife. If you tell them no such selection, they’ll sound 'unbelieve' & insist you did the mistake. (the application of Super LongLife cannot be done thru operator to avoid fraud). --> may be DiGi Operators are using Postpaid, hence not familiar to their own Prepaid product. :P At first when few of my friends told me thats how the DiGi Operator react to them, I'm not believe until I make the call personally.

Beside “Prepaid I Like” (Super FnF, Super SMS, Super Talk & Super Long Life), for those who still using DiGi Beyond, PowerPack & FuYoh!, you need to change your current plan to “DiGi Prepaid RM1” before apply for Super LongLife (RM30), and the CHANGE OF PLAN WILL BE CHARGED AT RM3 (a trap for DiGi to dig more buck from user’s wallet??)

To change plan, you need to keep your number validity in ‘active’. Then *128#, choose 7 for “Change Features”, then 2 for “Call Plan”, choose 1 DiGi Prepaid RM1.

Once you succesfully change your plan.
*128#, then choose 4 for Talktime Services, then 3 for Super LongLife.



Remark:
a. for “Prepaid I Like”, the change of Plan is FOC, but only allowed to change once a month.

b. for “Prepaid I Like”, FnF numbers will be removed once the changed of plan is successful. Now, from “Prepaid I Like” (Super FnF, Super SMS & Super Talk) changed to “DiGi Prepaid RM1", all your FnF will be retained (the change of plan cannot be reversed; "Prepaid I Like" no more open for new subscription). The reason may be is to stop you from using 'Change Call Plan' to renew your FnF numbers. :P (* for DiGi FnF number, DiGi give 11+3 times FOC for you to name your FnF list, exceeded that, every changes will be charged for RM2).

全部旧的配套(PowerPack, Fuyoh, Prepaid I Like - SuperFnF, SuperTalk, SuperSMS) 必须更换成新的 DiGi Prepaid (RM1) 才可以购买 SuperLongLife。
不过更换配套会被索费 RM3。
还有,当转换到DiGi prepaid后就不能再回去旧的配套。。 所以转换前要三思哦

Saturday, August 29, 2009

Analysis: Population of Local Mobile Services

The following analysis is unofficial, non scientific and not cover all level, but is obtains from the customer's database of a Japan brand product Service Center.

Celcom
013 - majority Malay, 90%.
019 - 90% Malay; 5% Chinese Businessman (oldtimers) who long-long ago converted from their analog 010 to 019; 5% is users from rural area which only have Celcom coverage.
0145 / 0148 -

Maxis
012 - 90% Chinese
017 - for those Malay using Maxis, usually they'll using 017 prefix, reason unknown.
0142 -

DiGi
016 - India, Chinese (youngster) & Malay --> SATU MALAYSIA.



0142 / 0143 / 0149 - Chinese (youngster) 014 如果读为 “您一世”,可能就没有忌讳了。
0102 / 0103



Happy
0143 -

XOX
0103 - none of the walk in customer is using 010, may be XOX still fresh in the market (remark: some of DiGi number are started with 010 prefix)

U-Mobile
018 - none of the walk in customer is using 018.

How to get to DiGi operator??

Many DiGi users don't know the call to 016-2211800 is FREE with their DiGi number.
You can call 016-2211800 even your number's validity is already expired.

Ok, the following problem is nobody like to talk to 'machine', and they don't know how to get to DiGi Operator for direct assistance.

Hereby is how to get to DiGi Operator (Prepaid):-
*call 016-2211800
*listen to thier latest announcement.
*select 4 for "Products Information & Speak to the Customer Team" (this step may repeat twice).
*select the language you preferred, eg. 1 for English (remains current language).
*select 1 for 'check Personal Unblocking Key' (PUK).
*select 0 to speak to DiGi Consultant.

Hereby is how to get to DiGi Operator (Postpaid):-
*call 016-2211800
*listen to thier latest announcement.
*select 4 for "Latest Promotion, Products & Services"
*select 0 for "for speak to our frindly DiGi Consultants"


???Why for Postpaid no language selection???
????Why DiGi Support Hotline (Prepaid) only have language selection for English, Tamil & Indonesia???? no Bahasa Malaysia & Mandarin华语/Cantonese广东话???
Chinese market is not important to DiGi?? 据我所知,多数来大马做工的中国人都是用DiGi的, 因为用DiGi打回中国很经济实惠。试问,如果他们有客服的问题要找谁帮忙呢? 不只是他们,本地很多华人也不是很会讲英文的。

Friday, August 28, 2009

DiGi Prepaid: DiGi Promotion SMS dated 29 August 2009

from DiGi, 12:58:24 29-08-2009:-
Great News! Effective 1/9, we're increased your Birthday Bonus Reload fr RM300 to RM500! Continue to reload to enjoy 50% bonus during ur b'day week. T&Cs apply.

My comment:-
Effective July 2009, DiGi Birthday Bonus no more credit into your main credit, but will go into 'Freebies' (*128*1*5#), all calls/SMSs will be deducted from 'Freebies' b4 the main credit. Hence Birthday Bonus no more attractive as b4.
Especially for those using new DiGi RM1 Plan, you cannot enjoy RM0.12/min call even daily you hitted RM1 SMSs, untill you finish your 'Freebies'.
This move may be is DiGi dun want user to 'TalkTime Transfer' their Birthday Bonus credit (I'm an expert in this :P ). 如果真的是这个原因,那么DiGi未免太小家气了。:(

FIRST for DiGi

First telco in Malaysia to launch and operate a fully digital cellular network.

First telco in Malaysia to launch PREPAID mobile service (1 January 1998).

First telco in Malaysia to introduce of 'Friend & Family'. (* a week after the launched of DiGi 6x FnF, Maxis came out with their Active5)

First telco in Malaysia to introduce of 'One Country, One Rate'.

First telco in Malaysia to introduce of 'RM0.01 SMS'.

First telco in Malaysia to have their own mascot, YCF (Yellow Coverage Fellow).
(*many said that the YCF looks ugly, like a ghost, but latest YCF already looks more 'cartoon'. I have to admit that Celcom's Maya Karin looks more attractive to me. :P )

First telco in Malaysia to introduce of DG Family (prepaid can be sub-lined under postpaid) - August 2009.



In fact, DiGi have many 'the FIRST', eg. Birthday Bonus, Flexi-e-load, TalkTime Transfer, DeepGreen, DiGi Campus, etc. If you think of any subject need to be highlighted, please point out to me. TQ.


DiGi features - the Best & the Worst!!!

The BEST --> OCS (Online Customer Services), non of other Telcos will let you have the 'full access' to your own account in the way of "DiGi" did.

The most USELESS --> BubbleTalk, I dun think any user will use it. For me, its not only 'sampah', but also a 'trap' to misscharge, especially for those after keyed- in the call number, accidently press * key before press the 'call' button.
Sincerely hope DiGi will REMOVE this 'sampah'.

The most USEFUL --> daily free 3x SMS to any DiGi number thru OCS (for any long message, I'll using OCS to SMS to my own number before forward it out). the free 3x MMS will allow me to simply pick any nice small photo from the web & send to my own handphone (without wired nor bluetooth).
You even can SMS/MMS from oversea to local thru OCS. :P

The most PRATICAL (DiGi Prepaid) --> 'Last Call Cost' notification ("once after you had your roti canai & teh tarik, you pay for it", this is LOGIC, COMMON & PRACTICAL to tell you how much you aldy spent for your call, wondering why DiGi Postpaid dun have such feature??)
Remark: DiGi have suspended their 'Last Call Cost' for about Two Years, thanks, they have brought it back again on July 2009.

The BEST Promotion!!! (DiGi Prepaid) on 3rd quarter of 2008, any reload of RM100 will be entitled for ONE YEAR VALIDITY!!!!!!!!!!!!!!!! Sincerely hope DiGi bring back this promotion again.

The UNREASONABLE SMS rate. The SMS charges are same for both DiGi Prepaid & Postpaid, RM0.10/sms on net / off net (except FnF), what is the advantage of using Postpaid??
Remark : Once upon a time, DiGi SMS within network is only RM0.06, to FnF is RM0.01, to other operator is RM0.15. After introduce of Fu-Yoh! Plan on 26 March 2007, they have standardised other Plans to RM0.10/sms (on net / off net). Fu-Yoh! is RM0.07/sms to all network.

The BEST DiGi Prepaid Plan!!! DiGi Campus. FOUR YEARS Validity.

MNP to DiGi Prepaid

Mobile Number Portability (MNP) is switching to other network, but keep your current number. MNP applied to all Telcos since October 2008.
MNP in between Telcos is FREE, for Prepaid you have to finish your credit before port over, otherwise the credit will be forfeited. For postpaid, you need to settled your bill before port over.
You can port from Prepaid to Prepaid, Prepaid to Postpaid, Postpaid to Postpaid, or Postpaid to Prepaid.
MNP to DiGi Prepaid is among the best deal comparing to Maxis Hotlink & Celcom Xpax.


Benefits:-

1. the MNP transfer period average will only take less than 2hours at no cost (which Maxis & Celcom request 24hrs to 3days).

2. DiGi will credit you RM1.01 (dun ask me why RM0.01; but at least sound better than Maxis & Celcom give you RM0.00). :P

3. DiGi will give you ONE YEAR VALIDITY upon MNP to their network (for Maxis & Celcom, you need to reload to get the validity according to their reload validity chart, for One Year Validity you need to buy it at RM33-35).

4. DiGi even provides Online MNP Registration, the replacement SIM card will post to your doorstep without any charges.



Note:
a. you cannot port from DiGi to Happy, or vice versa because they are using same network. If you wish to port over, then you have to port to other network before port to Happy/DiGi.
b. you can change from DiGi Prepaid to Postpaid, but cannot changed from DiGi Postpaid to Prepaid, if you insist, you can MNP port to Hotlink or Xpax, then again MNP port from Hotlink/Xpax back to DiGi Prepaid. :D

DiGi Prepaid vs DiGi Postpaid

I'll not comparing the call rate, but the benefits.

Friend & Family
Prepaid : 11 DiGi + 4 other network
Postpaid : 6 DiGi

Charging Block
Prepaid : 2 block or 60 seconds
Postpaid : FnF 5 block or 12 seconds; Others 2 block or 60 seconds

'Last Call Cost' notification
Prepaid : YES
Postpaid : NIL

OCS Itemised Bill / Unbilled Transaction displayed SMS number
Prepaid : YES
Postpaid : YES (But NOT in final printed bill)

DiGi Prepaid
MTV PowerPack Plan : with monthly RM5 surcharge, you can unlimitted SMS to your 11 FnF number.
Super SMS Plan : after SMS usage exceeded RM0.50 - FREE SMS to all DiGi number.
DiGi Prepaid RM1 Plan : after SMS usage exceeded RM1, all SMS to DiGi network will be only RM0.01.
(Remark: Prepaid PowerPack & Super SMS are previous DiGi Prepaid Plan, no more available for new application)
DiGi Postpaid - free SMS for DG150 (after usage of RM150), DG250, within Network only.
(Remark:- RM123 Promotion ended 1st January 2009, during the promotion, after usage of RM123, all Call/SMS/MMS to DiGi network is absolutely FREE).

Thursday, August 27, 2009

好黄(旺)啊!!!

I was impressed with this DiGi commercial ads.

I believe many Chinese attracted by this DiGi commercial.

堪称“黄色”经典之作。



YCF = Yellow Coverage Fellow

The Beautiful of DiGi Friend Finder (FF)

The Beautiful of DiGi Friend Finder (FF)
Date: Tue, 13 Mar 2007 11:39:32 +0800

How to enable?
For the first time, message "FF Find 016XXXXXXX" to 2000 --> 016XXXXXXX is the number you want to trace.
The owner of 016XXXXXX must reply "FF OK 016YYYYYYY" to 2000 --> 016YYYYYY your number (you want to trace 016XXXXXXX).
Once 016XXXXXXX agreed thru sms, you can start tracing 016XXXXXX (without his/her knowledge)

How to apply?
Message "FF Find 016XXXXXXX" to 2000 --> you'll recv a message stated the location of 016XXXXXXX.

How DiGi charge for FF?
The SMS will be charged at RM0.15, upon sucessfull traced of the number location, RM0.30.
RM0.15 + RM0.30 = RM0.45.
The Bug : Sometime the system will tell you the location twice, so will be charged twice......

The Real Stories
1. "Quietly" enabled FF to trace my niece, when she go for tuition, I can confirm the 'truth' of her actual location. :P
2. My mum went back to her hometown with bus express, I rang her handphone, no answer (maklum-lar... orang tua... tak dengar), so I just "traced" her all the way she reached her hometwon.
3. My mum lost her handbag, she suspect may be the handbag was wrongly put inside her brother's car & was already drove far away. The handphone is in the handbag, so I traced and found the handphone is still within my mum's house area. Finally, my mum found her handbag inside her car.

How to fully utilise FF?
1. Sayang your car??? Takut kena curi???!!! A car GPS system may cost you few hundred to few thousand, or more.
Get a cheap used handphone, or a new one (those kind with long lasting battery standby hours) with a DiGi Prepaid SIM inside (FF enabled), every week fully charge the handphone once, every 90day TalkTime Transfer RM3 to keep the SIM number alive. Hide the handphone in a secure place of the car.
Cheap used handphone was below RM100-150, RM8.50 for new DiGi SIM Pack, Tracing RM0.45 each time. THATS ALL.
or, just do it when you are overnight outstation (in the hotel or tumpang rumah kawan). With the "DiGi GPS".... haha..... even midnight you no need go to car park to inspect your car.... jz a sms will tell you either your car is still at same location....
(Remark: a real case happened at Cheras, KL, 2008, a guy managed to get back his stolen car thru DiGi FF)


2. Trace your hubby who always come back late??? --> no comment & no instruction, DIY... haha.....


kiOskMan
11.39am 20070313
Remarks: Friend Finder is apply to DiGi & Maxis, except Celcom, UMobile & XOX.

Initial Setup - DiGi Ambassador

I'm a DiGi "Hardcore" Supporter for more than 10years.
Currently I'm owned 1x DiGi Postpaid & 4x DiGi Prepaid numbers.
Many of my friends are asking me why I'm so support DiGi? I dun have 'share' with DiGi, but thanks to DiGi for bringing a 'competitive' mobile service to our local market (良性公平竞争会带来改革与进步,而最后得益最大的将会是消费者。), especially Prepaid, if not, the price for our mobile services will be 'sky high'.

I found that DiGi's [Corporat Milestone] (http://www.digi.com.my/aboutdigi/corporate/easyabt_coview_milestones.do?myear=2009) is not enough for telling the 'fact' of DiGi. Someone need to take initiative record down what is happening to DiGi, the good and the bad from the user's perspective, hence this blog is formed. :D

Any comment & suggestion please email me at:-
digi.ambassador@gmail.com


This blog was started 28/8/2009. But the Visitor Counter is intentionally set to 24 May 1995. :)

(c) All Logo and Trademark 'copied & altered' from DiGi Website are copyright to DiGi TELECOMMUNICATIONS SDN. BHD.