DiGi Prepaid vs Hotlink~~~

To compare DiGi Prepaid to Hotlink, the ONLY way is to personally experiences a Hotlink SIM Pack.



DiGi Prepaid vs Hotlink~~~ (Web Portal)

Hotlink Web Portal Log In allows user to use User Name to log in, instead of DiGi is using your mobile number as Log In ID.
In this aspect, Hotlink is better because not easy to guess what is your log in ID; but for DiGi, you can try to 'hack' your friend's account since you knew their mobile number (of coz, you cannot try more than 3x, otherwise the password may reset and will noticeable by the owner).
DiGi's log in password is only 4 digi, but Hotlink Log In password is 8-16 alphanumeric.

OK, for Activ10, not much different to DiGi's Friend & Family.


For Calls Detail (Itemised Billing), not much different. But I found Hotlink's update is quicker than DiGi.

Others:-
* No 'user detail' (eg. your registered name, SIM validity date, etc) in Hotlink Web Portal.
* DiGi's Web Portal have [D'Chat] which allows you to online enquire with their Customer Support Consultant.
* DiGi's Web Portal allows you to daily send 3x FREE SMS + 3X MMS (DiGi network only).

DiGi Prepaid vs Hotlink~~~ (Customer Support)
Hotlink 1300820120 & Self-Help Hotline 11311 are available in 11 languages:
1. Bahasa Malaysia
2. English
3. Mandarin
4. Tamil
5. Cantonese
6. Bahasa Indonesia
7. Tagalog
8. Bengali
9. Thai
10. Burmese

DiGi 016-2211800 only have:-
1. Bahasa Malaysia
2. English
3. Tamil
华文也没有。

DiGi Helpline will go thru Auto Selection Menu, not easy to straight get thru to their Customer Support. But for Hotlink, very quick you can talk to their Customer Support.