How to get to DiGi operator??

Many DiGi users don't know the call to 016-2211800 is FREE with their DiGi number.
You can call 016-2211800 even your number's validity is already expired.

Ok, the following problem is nobody like to talk to 'machine', and they don't know how to get to DiGi Operator for direct assistance.

Hereby is how to get to DiGi Operator (Prepaid):-
*call 016-2211800
*listen to thier latest announcement.
*select 4 for "Products Information & Speak to the Customer Team" (this step may repeat twice).
*select the language you preferred, eg. 1 for English (remains current language).
*select 1 for 'check Personal Unblocking Key' (PUK).
*select 0 to speak to DiGi Consultant.

Hereby is how to get to DiGi Operator (Postpaid):-
*call 016-2211800
*listen to thier latest announcement.
*select 4 for "Latest Promotion, Products & Services"
*select 0 for "for speak to our frindly DiGi Consultants"


???Why for Postpaid no language selection???
????Why DiGi Support Hotline (Prepaid) only have language selection for English, Tamil & Indonesia???? no Bahasa Malaysia & Mandarin华语/Cantonese广东话???
Chinese market is not important to DiGi?? 据我所知，多数来大马做工的中国人都是用DiGi的, 因为用DiGi打回中国很经济实惠。试问，如果他们有客服的问题要找谁帮忙呢? 不只是他们，本地很多华人也不是很会讲英文的。